Terms and Conditions for SMS Communications
Lou Lighting Co. Terms and Conditions for Text Messaging
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By providing your phone number and opting into SMS communications from Lou Lighting Co., you agree to receive text messages (SMS) from us related to your holiday lights installation services, including appointment reminders, special offers, and other important updates. Standard messaging rates may apply based on your mobile carrier’s plan.
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How to Opt-In: By voluntarily submitting your phone number to Lou Lighting Co. through our website, social media, or other communication channels, you consent to receive SMS messages from us. This consent is not required to make a purchase.
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How to Opt-Out: If you no longer wish to receive text messages, you can opt out at any time by texting "STOP" to the number from which you received messages. You will receive a confirmation message, and we will remove you from our text messaging list. You can also reply "HELP" for further assistance or contact our customer service directly at [Your Phone Number].
Frequency of Messages: The number of messages you receive will vary depending on your interaction with our services. You may receive messages about appointment confirmations, seasonal updates, or promotional offers.
Privacy: We respect your privacy and will not share or sell your phone number to third parties. For more details, please refer to our Privacy Policy below.
Contact Information: For questions or concerns regarding our text messaging service, please contact us at 800-985-2720 or info@loulightingco.com
Privacy Policy
Lou Lighting Co. Privacy Policy for SMS Messaging
At Lou Lighting Co., we value your privacy and are committed to protecting your personal information, including the phone number you provide for SMS communications. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect: We collect your phone number when you voluntarily provide it through our website, social media platforms, or in-person interactions for the purpose of receiving SMS messages related to our services.
How We Use Your Information: Your phone number is used exclusively to send you SMS messages about:
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Appointment reminders or confirmations
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Service updates or changes
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Special offers, promotions, or discounts
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Seasonal or event-based notifications
We do not sell, trade, or share your phone number with third parties for marketing purposes. We may share your information with trusted service providers who assist us in delivering our services, but only to the extent necessary to facilitate those services.
Data Security: We take the security of your personal information seriously. We implement various security measures to protect your data from unauthorized access, use, or disclosure. While we take steps to safeguard your information, please note that no data transmission over the internet or wireless networks can be guaranteed to be 100% secure.
Opting Out: You can opt out of SMS communications at any time by texting "STOP" to the number from which you received the message. Once you opt out, we will no longer send you text messages, except for administrative or transactional messages necessary to fulfill our services.
Your Rights: You have the right to access, correct, or delete your personal information. If you would like to make changes to your information or have any concerns regarding your privacy, please contact us at [Your Phone Number] or [Your Email Address].
Changes to Our Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will reflect the date of the most recent revision.
Contact Information: For any questions about our Privacy Policy, please contact us at 800-985-2720 or info@loulightingco.com